Technical Support AvailableIndustrial • Commercial • Domestic

Our Services

Your Trusted Partner for Gas Burners, Repairs, Maintenance & Safety

At BurnerPro, we specialize in delivering reliable, efficient, and compliant gas burner solutions for industrial, commercial, and domestic clients across South Africa.

Expert Burner Solutions Across Every Sector

With years of hands-on experience, we deliver precision-engineered solutions tailored to your specific application.

Industrial & Commercial Burner Installation

We provide expert installation services for a wide range of industrial and commercial gas burners, covering everything from small commercial boilers to large industrial multi-burner configurations with capacities exceeding 30 MW. Our SAGA-registered technicians ensure precise calibration and optimal burner performance tailored to your specific application and fuel type, whether you are running natural gas, LPG, or dual-fuel systems. Every installation begins with a thorough site assessment to determine the correct equipment sizing, fuel supply requirements, and integration needs. We work closely with your facility managers and engineering team to ensure minimal disruption to operations during the installation process. Our team handles all aspects of the installation including burner positioning, gas train assembly, control system integration, flue connection, and electrical wiring. Once physically installed, we carry out comprehensive commissioning procedures including pressure testing, leak detection, control system programming, combustion tuning, and safety system verification. Every installation is fully documented and certified, with a complete Certificate of Compliance (COC) issued upon successful commissioning. We use only genuine OEM components from DUNGS, MADAS, BALTUR, Honeywell, and Siemens, ensuring long-term reliability and full warranty protection.

  • Customized burner solutions engineered for your facility
  • Professional setup, calibration, and commissioning
  • Full compliance with safety and environmental standards
  • Integration with existing control systems and BMS
  • SANS 10087-1 compliant installation with full COC certification
  • OEM-approved components from DUNGS, MADAS, BALTUR, and Honeywell
  • Flue gas analysis and combustion efficiency optimization
  • Operator training and comprehensive handover documentation

Burner Repairs & Troubleshooting

Facing burner malfunctions or inefficiencies? Our certified burner technicians quickly diagnose and repair faults to minimise downtime and avoid costly interruptions to your operations. We have extensive experience with all major burner brands and fuel types, enabling us to rapidly identify root causes and implement effective repairs. Our fault-finding process begins with a systematic diagnostic approach using advanced test equipment including flue gas analysers, combustion meters, and electronic control system diagnostic tools. We check all potential failure points including fuel supply, ignition systems, flame detection, combustion air, control systems, and safety interlocks. Once the root cause is identified, we provide a clear explanation of the fault and a detailed quotation for the required repairs before proceeding. Our technicians carry comprehensive stock of commonly needed parts in their service vehicles, allowing most repairs to be completed in a single visit. This includes electrodes, nozzles, gaskets, filters, photocells, valves, regulators, and control system components. For more complex repairs requiring specialised parts, we leverage our strong relationships with manufacturers like DUNGS, MADAS, BALTUR, Honeywell, and Siemens to source components quickly. After completing repairs, we always perform combustion tuning and safety system verification to ensure your burner is operating at peak performance and full compliance.

  • Comprehensive fault diagnosis and root cause analysis
  • Replacement of burner components and control systems
  • Emergency repair services available 24/7
  • Performance optimization and tuning after repairs
  • Flue gas analysis for precision combustion diagnosis
  • Gas train component testing including valve proving and leak detection
  • Control system diagnostics and PLC programming corrections
  • OEM genuine parts sourcing for lasting reliability

Preventative Maintenance & Servicing

Regular servicing prolongs the lifespan of your burner equipment, improves fuel efficiency, and ensures compliance with safety regulations. Our maintenance plans are flexible and designed to suit your operational needs, whether you run a small commercial boiler or a large industrial multi-burner facility. Preventative maintenance is the most cost-effective way to manage your combustion systems, delivering measurable returns through reduced fuel consumption, fewer unexpected breakdowns, and extended equipment life. Our maintenance visits follow a comprehensive checklist covering every aspect of your burner system. We start with a visual inspection of the burner, boiler, and associated equipment, checking for signs of wear, damage, or deterioration. We then proceed to cleaning and servicing tasks including burner head and diffuser cleaning, electrode inspection and adjustment, filter replacement, and gas train component checks. Combustion analysis is performed using calibrated flue gas analysers to measure oxygen, carbon dioxide, carbon monoxide, and excess air levels. We adjust the air-to-fuel ratio to achieve optimal combustion efficiency, typically improving efficiency by 2 to 5 percent. Safety system testing includes flame detection verification, valve proving tests, leak detection, and emergency shutdown function checks. We also inspect ventilation systems, flues, and chimneys to ensure they are clear and functioning correctly. All maintenance activities are documented in detailed service reports that support your compliance records and insurance requirements.

  • Routine inspection, cleaning, and performance testing
  • Combustion optimization and efficiency tuning
  • Flexible scheduled maintenance contracts
  • Priority response and discounted rates for contract clients
  • Annual compliance audit with COC verification
  • Filter, nozzle, and electrode replacement programmes
  • Safety system testing including flame detection and valve proving
  • Detailed service reports with performance benchmarking

Burner Upgrades & Retrofits

Modernising your existing combustion systems through burner upgrades and retrofits is one of the most effective investments you can make in your facility's energy efficiency and operational reliability. Our team specialises in upgrading older burner technology with modern high-efficiency systems that deliver measurable improvements in performance, fuel consumption, and emissions compliance. We assess your existing installation and identify opportunities for improvement, whether that involves replacing an outdated pressure-jet burner with a modern electronic cam-assisted unit, upgrading control systems to PLC-based platforms, or adding variable speed drives to combustion air fans. Our retrofits typically deliver 10 to 20 percent fuel savings with payback periods of 12 to 24 months. Beyond fuel savings, upgraded burners offer improved turndown ratios for better load matching, reduced NOx and CO emissions for environmental compliance, enhanced safety features, and greater operational reliability. We handle the full retrofit process including equipment specification and sourcing, removal of old equipment, installation of new components, control system integration, commissioning, and performance verification. All retrofit work is fully compliant with SANS 10087-1 and includes complete documentation and certification.

  • Modernisation of aging burner systems and controls
  • Fuel type conversion and dual-fuel capability upgrades
  • PLC and BMS integration for automated operation
  • Oxygen trim and variable speed drive installations
  • Pre- and post-retrofit efficiency benchmarking
  • Low-NOx combustion head upgrades for emissions compliance
  • OEM components from BALTUR, Riello, DUNGS, and Honeywell
  • Full commissioning, tuning, and performance certification

Combustion System Audits

Our comprehensive combustion system audits provide a thorough evaluation of your burner equipment, gas train, control systems, and overall combustion performance. Whether you are investigating high fuel consumption, preparing for regulatory compliance verification, or planning a system upgrade, our detailed audits deliver the insights you need to make informed decisions. Our audit process begins with a detailed review of your existing system documentation including installation records, maintenance history, and any previous compliance certificates. We then conduct a thorough on-site inspection covering every aspect of your combustion installation. Flue gas analysis is performed across the full firing range to measure oxygen, carbon dioxide, carbon monoxide, nitrogen oxides, and flue gas temperature. We map burner performance at multiple firing rates to identify efficiency optimisation opportunities. Safety system testing includes valve proving tests, leak detection verification, flame detection response testing, and emergency shutdown function validation. The gas train is inspected for component condition, correct sizing, and regulatory compliance. Control system operation is reviewed including setpoints, alarms, and interlock functionality. Following the audit, we provide a detailed written report with findings categorised by priority, along with clear recommendations and budget estimates for any remedial work identified.

  • Full flue gas analysis across the entire firing range
  • Efficiency benchmarking against manufacturer specifications
  • Gas train inspection and regulatory compliance review
  • Safety system functional testing and verification
  • Control system performance and setpoint evaluation
  • Detailed written report with prioritized recommendations
  • Budget estimates for identified remedial work
  • Compliance status assessment against SANS 10087-1

Gas Train Services

The gas train is the most critical safety system on any gas-fired burner installation, controlling the flow of gas and incorporating multiple safety devices designed to prevent leaks, overpressure situations, and unsafe operating conditions. Our gas train services cover design, supply, installation, testing, and maintenance of gas train assemblies for all types of industrial and commercial burner systems. We supply a comprehensive range of gas train components including safety shut-off valves, pressure regulators, solenoid valves, butterfly valves, filters, pressure switches, gauge assemblies, and complete pre-assembled gas trains. All components we supply are certified to ISO 23553, EN 161, and relevant SANS standards. For existing installations, we provide thorough gas train inspections and maintenance services including leak testing, valve proving, regulator performance verification, and component replacement. Our technicians are trained on DUNGS and MADAS gas train components and carry comprehensive stock of commonly needed parts for rapid on-site repairs. We also offer complete gas train replacement for aging or non-compliant systems, designed and assembled to meet your specific burner configuration and safety requirements. Every gas train we supply or service is fully documented with certification records for your compliance files.

  • Supply of DUNGS and MADAS safety shut-off valves and regulators
  • Complete pre-assembled gas train design and supply
  • Gas train leak testing and valve proving certification
  • Pressure regulator servicing and recalibration
  • Solenoid valve and butterfly valve replacement
  • Pressure switch testing and calibration
  • Compliance upgrades to meet current SANS standards
  • Full certification documentation for insurance and compliance

Frequently Asked Questions

Got Questions?

What types of burners do you service?

We service all major burner brands and types including gas, oil, and dual-fuel systems. Our technicians are trained on equipment from DUNGS, MADAS, BALTUR, Honeywell, Siemens, Eclipse, Reznor, AMBI-RAD, Riello, Weishaupt, and more. We handle everything from small domestic burners rated at a few kilowatts to large industrial multi-burner configurations with capacities exceeding 30 MW. Our workshop in Boksburg carries comprehensive spares for all major brands, and our field technicians are equipped to handle most repairs on site during a single visit. If you have a legacy or uncommon burner system, our team has the experience and manufacturer connections to source the correct parts and get you back up and running.

How quickly can you respond to a service call in Gauteng?

We offer same-day service across Gauteng for standard service calls placed before midday. For emergency breakdowns, our technicians are on standby 24 hours a day, 7 days a week, and typically arrive on site within 2 hours anywhere in the greater Johannesburg, East Rand, or Pretoria regions. Our Boksburg base allows rapid deployment across the industrial corridor of the East Rand. For scheduled maintenance visits, we will agree a convenient time window with you and our technicians arrive promptly within that window. We prioritize punctuality and rapid response in every job.

Do you provide COC certificates with your installations?

Yes, absolutely. Every gas installation we complete includes a full Certificate of Compliance (COC) issued by our SAGA-registered gas practitioners. This certifies that your system meets SANS 10087-1 standards and is required for insurance purposes and property transfers. The COC is a legal requirement under the Occupational Health and Safety Act, and we ensure every project is fully documented and certified before we consider it complete. For existing gas systems that need certification, we also provide COC inspection services, and if any remedial work is required to achieve compliance, we provide a clear report and quotation before proceeding.

What areas do you cover across South Africa?

We serve clients nationwide with same-day service throughout Gauteng including Boksburg, Benoni, Brakpan, Springs, Kempton Park, Germiston, Johannesburg, Sandton, Midrand, Centurion, and Pretoria. For industrial clients, we travel anywhere in South Africa to service installations, with our team regularly working in Mpumalanga, Free State, Limpopo, KwaZulu-Natal, and the Western Cape. Our strategic location at Unit 4A, Bartlett Lake Office Park in Boksburg positions us ideally for rapid deployment to any location. For clients outside Gauteng, we coordinate efficient scheduling to minimise travel costs and maximise productive on-site time.

Do you offer maintenance contracts for burner systems?

Yes, we offer flexible preventative maintenance contracts tailored to your equipment type, usage intensity, and operational requirements. Our contracts range from basic annual inspections suitable for seasonal equipment to comprehensive quarterly servicing programmes for continuous operation facilities. Contract clients benefit from priority scheduling, discounted call-out rates, reduced parts pricing, and comprehensive annual compliance audits. We work with you to design a maintenance programme that matches your budget and risk profile. Many clients find that the cost of a yearly maintenance contract is significantly less than a single emergency repair call-out, making it a sound financial decision as well as an operational one.

What qualifications do your technicians hold?

All our field technicians are SAGA-registered gas practitioners with specialised training in combustion engineering, gas installation, and safety systems. Many hold additional manufacturer certifications from DUNGS, BALTUR, Honeywell, and Siemens. Our senior technicians have combined experience of over 50 years in the combustion industry. We invest heavily in ongoing training and professional development, with team members regularly attending manufacturer training programmes and industry workshops to stay current with the latest technologies, regulations, and best practices. Our workshop manager holds a Government Certificate of Competence (GCC), and our team includes specialists in industrial control systems and PLC programming.

Need a Bespoke Service Solution?

Contact our team to discuss your specific burner service requirements.